Your Payment Options

Pay Online

Utility Bill Pay Online Graphic

Utility Payment System and Customer Portal 

Please visit our payment portal to set up a new account and pay your bill online.

The system’s enhanced features make it faster and easier to pay:

  • Secure, user-friendly customer portal
  • Mobile payments from any device
  • Recurring payment options
  • View and pay multiple accounts
  • A one-time payment feature 

For additional information about the new utility payment system and customer portal, read the Frequently Asked Questions.

Link to our payment website.

Pay by Phone

You can pay your bill 24/7 with our convenient automated phone payment system.
Simply call 503-681-6163 and have your account and customer number ready.



Pay In Person at the Hillsboro Civic Center

Utility Billing Counter

Hillsboro Civic Center 
1st Floor - Room C135 
150 E. Main St 
Hillsboro OR 97123

8 am to 5 pm, Monday through Friday
Offices are closed on weekends and holidays

Dropbox

Hillsboro Civic Center – South Parking Lot

A payment dropbox is located in the South Civic Center Parking Lot at the corner of SE Washington St. and Main St.


Pay By Mail

If you DO NOT have your payment stub: 
City of Hillsboro Utility Billing 
150 E. Main St. 
Hillsboro OR 97123 
If you HAVE your payment stub: 
City of Hillsboro Utility Billing 
PO Box 3838 
Portland OR 97208-3838

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