Join us for in-person Basic Mediation Training in Spanish.

This training will cover the role of a mediation, case development and the stages of mediation. When you complete the five training dates you will receive a certificate of completion. 

Email the Mediation Program to sign up.

Sign up deadline: December 27, 2024

Dates

• Monday, January 6, 2025
• Monday, January 13, 2025
• Monday, January 27, 2025
• Monday, February 3, 2025
• Monday, February 10, 2025

Time

8:30 am to 4:30 pm

Location

Hillsboro Police Department Training Room
250 SE 10th Ave, Hillsboro, OR 97123

Mediation services are available in:

• American Sign Language (ASL)
• English
• Gujarati
• Hebrew
• Hindi
• Kannada
• Marathi
• Russian
• Spanish
• Other languages as needed using professional interpreter services

Mediation – what is it?

• Incidents that cannot voluntarily be resolved.
• Both parties must participate in a Mandatory mediation at least once.
• The tenant or landlord can initiate mediation by contacting the Community Dispute Resolution Center (CDRC) in their area, or by contacting the MMCRC which can help locate their local CDRC.
• The mediator assigned to the mediation will report back to the MMCRC with the result of the mediation.

What can be mediated?

• Disputes between the landlord and one or more tenants may be initiated by any party.
• Disputes between any two or more tenants, initiated by the landlord or by one or both tenants.

What items can’t be mediated?

• Facility closures
• Facility sales
• Rent increases
• Rent payments or amounts owed.

Individuals can share challenging situations one-on-one with our trained conflict coaches and explore options for resolution in person, on the phone, or via videoconferencing. Often, a change in perspective gained through a coaching session is enough to defuse or reduce the conflict. 

We can assist with a wide range of issues. 

Neighbor Conflicts

We can help with conflicts between neighbors, including issues such as noise, fencing or property line disputes, landscaping or pruning disagreements, parking problems, and more.  

Consumer/Business

Did you utilize the services of a local business to find that your transaction has not been what you wanted? We can facilitate conversations between you, the consumer, and the business to help resolve the problem.

Family Mediation

We can help support your family with communication, including parent and teen mediation and elder mediation to help make decisions about how to provide care for parent or grandparent without causing conflict. 

Landlord/Tenant Issues

Don’t wait to go to court to resolve a problem with your landlord or tenant. We can help you develop solutions to repair the relationship. 

Please note: We can’t help in situations where you’ve received an eviction notice. 

Group Mediations for Neighborhood Communities and Homeowners Associations 

Out trained facilitators can assist with difficult group conversations to reach positive outcomes.

Homeowners Association boards and homeowners can meet in mediation to discuss issues within a neighborhood community.  

Manufactured Home Communities

We support the State of Oregon Manufactured Home Community Resource Center to mediate disputes, as required by 2019 Senate Bill 586. 

Experienced Volunteer Mediators and Conflict Coaches:

• Are trained to State of Oregon standards
• Provide and create a safe space for parties to share their grievances
• Offer impartial guidance to help bring parties to resolution
• Will not act as a judge, give advice, assign blame or impose decisions

1. Talk directly to the other person.
2. Choose a good time to talk.
3. Plan what you might say.
4. Don’t blame or accuse the other party.
5. Give information as best you can.
6. Listen non-judgmentally.
7. Show that you are listening.
8. Talk it all through.
9. Work on a solution together.
10. Follow through on the agreed upon solution.