City of Hillsboro Privacy Policy

 Thank you for visiting the City of Hillsboro website and reviewing our Privacy Policy. This policy addresses collection, use, security, and access to information that may be obtained through the use of this website.

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Basic Information Collected

When you visit the City of Hillsboro website, we automatically collect and store the following information about your visit:

• The Internet Protocol Address and domain name used. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you;
• The type of browser and operating system you used;
• The date and time you visited this site;
• The webpages or services you accessed at this site; and
• The website you visited prior to coming to this web site.

The information we automatically collect is used to improve the content and delivery of our web services and to help us understand how people are using our services and what technology they use to access our site. We analyze our website logs to continually improve the value of the materials and services available on our site and the ease of accessing them. We make no attempt to link the logs with the individuals that browse our site

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Email and Surveys

If during your visit to the City of Hillsboro website you participate in a survey or send an email, the following additional information will be collected:

• The email address and contents of the email; and
• Information volunteered in response to a survey.

We use your email to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our website, or to forward the email to another agency for appropriate action. Survey information is used for the purpose designated. Emails and surveys are public records.

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Online Services

The City of Hillsboro intends to offer more services online as a means to improve services and to make them more convenient and accessible. If during your visit to the City of Hillsboro website you access services (e.g. purchase a Building Permit), we will collect additional information related directly to the service you are accessing. We will limit the information requested to only that required to conduct the service. We will not use the information for any other purpose without your permission.

The City of Hillsboro may use private vendors to provide online services as a means to reduce costs and improve services. These vendors are acting on behalf of the City of Hillsboro and will abide by this Privacy Policy.

City of Hillsboro Photography & Videography Policy

Effective as of September 1, 2022

The City of Hillsboro uses photographs, photographic images, names, and audio and video recordings of community members, including City employees, for general communication in publications, on its website, on social media, in public relations, promotions, publicity, and advertising.

The City of Hillsboro is not able to collect release forms from all photo subjects for the use of images or video taken in the City of Hillsboro, within City facilities, at City events, during City programs, or in demonstration of City services.

By visiting a City facility, public property, participating in a City program or activity, or attending a City event, you (or for children under 18, your parent or guardian) consent to the capture and/or use of your image and/or voice by the City of Hillsboro and waive any claims or rights, whether in law or in equity unless you opt out as described below.

Community members who do not want to be photographed or recorded, or to have their names, voices, or biographical materials used in connection with any such recording, may opt-out by notifying City-affiliated photographers or videographers (or designated staff on site) for each event or activity. Please be aware that opt-out visual identification programs may not be offered.

While the City of Hillsboro will take reasonable measures to honor such requests, community members who do not want to be photographed or recorded are responsible for removing themselves (or their children) from the area in which photographing/recording is occurring or notifying the camera operator of their opt-out status so that their images can be identified and excluded as appropriate.

Failure to do so may result in the individual’s inclusion in a photograph or recording; it will be deemed equivalent to a release and will allow the City to use that photograph or recording as it chooses, until the City is notified otherwise by the individual.

Public Records

The information that you provide and we collect is retained in accordance with Oregon Revised Statutes (ORS) Public Records Policy 192.005 to 192.170 and 357.805 to 357.895. In some limited cases the information may be exempt from these regulations and we will identify it as such.

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Personal Information and Choice

"Personal information" is information that is readily identifiable to a specific individual. Personal information includes such things as an individual's name, address, phone number, and email address. A domain name or Internet Protocol address is not considered personal information.

We collect no personal information about you unless you voluntarily participate in an activity that asks for information (i.e. sending an email, participating in a survey, or accessing a service). If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of our website.

If personal information is requested on the website or volunteered by the user, this information is a public record once you provide it, and may be subject to public inspection and copying if not protected by federal or state law.

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Public Disclosure

In the State Of Oregon, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by state government. At the same time, there are certain limited exceptions to the public's right to access public records. Exceptions are provided by both state and federal laws.

All information collected at this site becomes public records that may be subject to inspection and copying by the public, unless an exemption in law exists. ORS 192.420 states:

Every person has the right to inspect any public record of a public body in this state, except as otherwise expressly provided by ORS 192.501 to 192.505.

In the event of a conflict between this Privacy Policy and state or federal law governing the disclosure of records, the state or federal law will control.

The following is a partial list of exemptions under state and federal law. We will not disclose the following information:

• Social security number
• Drivers license number
• Credit card information
• Bank account information
• Residential telephone numbers

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Cookies

To better serve our users we employ the use of "cookies" to customize your browsing experience with the City of Hillsboro web site. Cookies are simple text files stored on your computer by your web browser. They provide a method of distinguishing among visitors to our website.

Cookies created on your computer by using this website do not contain personally identifying information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer by using your web browser software.

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Security

The security and integrity of the City of Hillsboro web site are essential for its success both to deliver services and information and to maintain the privacy of its visitors. The Information Services Department (I.S.) as developer and manager of the City of Hillsboro website has the responsibility to safeguard the integrity of this site. We use a variety of techniques, including but not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation and day-to-day practices of the entire I.S. operating environment as part of its continuing commitment to security and protection of privacy.

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Privacy Disclaimer

The City of Hillsboro website has links to other websites. These include links to websites operated by other government agencies, nonprofit organizations, and private businesses. When you link to another site, you are no longer on the City of Hillsboro website and this Privacy Policy will not apply. When you link to another website, you are subject to the privacy policy of that new site.

Please read the Website Disclaimer that addresses other liability issues associated with the City of Hillsboro website.

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