Shelter Access: Community Connect

In Washington County, the Community Connect homeless response system can assist with immediate shelter, safe sleep, a place to stay, housing, rent assistance resources, and more.

• Phone: 503-640-3263
• Email: CommunityConnect@CAOWash.org

Day Centers

Drop-in day centers in Hillsboro and Washington County may offer safe daytime spaces, showers, laundry, phone, mailbox use, resources, food, warm meals, and case management. Hours may vary.

Project Homeless Connect

363 SE 6th Avenue, Hillsboro
971-713-3930

Open Door Housing Works

34420 SW Tualatin Valley Highway
503-640-6689

HomePlate Youth Services (Ages 19 to 24)

494 E Main Street
503-567-6591

Severe Weather Shelters

Washington County opens severe weather shelters to ensure no one will be turned away during dangerous conditions. For the latest updates, visit the City of Hillsboro Weather Safety webpage or Washington County's Emergency Shelter webpage.

Food Pantries & Immediate Assistance

Search Oregon Food Bank
Find free groceries, free meals, and discount or benefit programs

Food Distribution Program at Hillsboro Community Senior Center - City of Hillsboro
Free groceries for anyone over 18
750 SE 8th Ave, Hillsboro
Opens Monday, Tuesday, Thursday, and Friday at 1 pm

Beaverton-Hillsboro Free Food Market
Food is free and anyone is welcome, please bring bags or boxes
5300 NE Elam Young Pkwy, Hillsboro
Open every second Tuesday of the month, 1:30 to 2:30 pm

Centro Mercado - Centro Cultural
Free food market, open to anyone, no appointment needed
1216 East Baseline Street, Cornelius
See hours of operation

Washington County Hope Center Food Pantry
Offers food, bread, hygiene products, and a daily sack lunch
1440 SE 21st Ave, Hillsboro
Food pantry open Monday, Tuesday, Thursdays, Fridays, 1 to 3:45 pm
Sack lunches provided daily, 9:30 am to 3:30 pm

Free Summer Lunches & Activities: The Outpost - City of Hillsboro
Free lunches and activities for youth up to age 18 at Hillsboro parks

Apply for Food Benefits

SNAP: Supplemental Nutrition Access Program - State Of Oregon
A monthly benefits card to purchase food and groceries
Your application may also connect you to medical, cash, and childcare benefits

Double Up Food Bucks
Double your SNAP benefits to buy produce & veggie starts from farmers markets, grocery stores, and local farmers.

WIC: Women, Infants & Children - Washington County
Food benefits, health referrals, nutrition education, breastfeeding support, and more
For all kinds of families: married and single parents, working or not working

Free School Meals - Partners for a Hunger-Free Oregon
Apply for free school meals, including grab-and-go, breakfast, and lunch

TANF: Temporary Assistance for Needy Families - State of Oregon
Monthly cash benefits for food & essentials for families with children who meet income limits

Clothing & Houseware

Swap Positive
Provides information on free clothing and houseware swaps around Portland and the westside.

Community Warehouse
Moving into stable housing? Get connected with a case worker to access furniture and household goods.

Rent Assistance - Community Action

Available to Washington County residents who meet ALL of the following criteria: 

• Have a Notice for Nonpayment of Rent for the current month
• Household has not received emergency rent assistance in the past twelve months 
• Are below the 50% Area Median Income

Call the Community Action Emergency Rent Line on the 15th day of each month at 9 am.
Calls will be answered on a first-come, first-served basis until all available appointments are filled. 

Phone: 503-615-0770
Website: Community Action Rent Assistance webpage

Washington County Rental Assistance Programs

• Housing Choice Vouchers (Section 8)
• Public Housing
• Veteran Affairs Supportive Housing
• Mainstream Vouchers (for non-elderly persons with disabilities)
• Emergency Housing Vouchers
• Project-Based Vouchers

Website: Washington County Rental Assistance Programs

Eviction Protection & Defense

Eviction Defense Project - Oregon Law Center

Provides review of court filing, consultation, and could provide court representation. You are likely eligible if you receive public benefits, like SNAP, OHP, or TANF. 

Phone: 888-585-9638
Website: Eviction Defense Project webpage
Email: EvictionDefense@OregonLawCenter.org

Tenant Eviction Defense - The Commons Law Center

The Commons Law Tenant Eviction Defense program hopes to empower tenants, avoid evictions, and mitigate the long-term impact of an eviction on a tenant's record. 

Phone: 503-840-0811
Website: Commons Law Center
Online Help Request Form

More Tenant Resources

Visit Community Action's website for more tenant resources, including:

• Housing mediation help
• Information on Washington County eviction court & process
• Legal advice resources
• Rent Well Classes: Learn how to navigate landlord tenant laws & agreements and overcome barriers to housing

Worried about paying your mortgage? Did you receive a foreclosure notice? Do you want to buy your first home? An Oregon Homeowner Help housing counselor can provide sound advice and guidance.

• Web: Oregon Homeowner Help
• Phone: 211

In the City of Hillsboro, community members with no available shelter may camp overnight on certain public property between 7 pm and 7 am. Allowed areas include non-residential public right-of-ways — generally between the sidewalk and the curb — and limited outdoor City-owned property.

Public camping is subject to additional place & manner restrictions. 

• Visit the Camping Rules webpage for the full guidelines & printable maps.
   
• View the interactive Public Camping Map.

Visit Washington County's Help & Housing Resources webpage for information on:

• Affordable housing properties
• Finding rental housing
• Rental assistance programs
• Purchasing a home
• Home repair
• Mortgage assistance
• Foreclosure counseling
• Housing grievances

Owner-occupied or rental households in Hillsboro that meet low to moderate income guidelines can apply to receive up to $15,000 for critical repairs and weatherization.

• Webpage: Housing Rehabilitation Program
• Phone: 503-846-8897 (call to apply)

Having trouble paying your City of Hillsboro utility bill?

Assistance programs are available for qualifying customers, including flexible payment plans and bill relief options. Please reach out to us if you are behind on payment and we can discuss the available options.

• Visit our Utility Assistance webpage to learn more and apply for assistance.
  
  
• Call 503-681-6146 to speak with our Utility Billing customer service staff.

Transportation Utility Fee (TUF) Discounts

If no one in your household owns a vehicle or you have an annual TriMet pass, you may be eligible for a Transportation Utility Fee Discount to lower your City of Hillsboro utility bill.

If you have experienced a sizeable water leak, you may qualify for an adjustment to the water use portion of your City of Hillsboro utility bill. 

• Visit our Water Leak Information page for eligibility information
• Phone: 503-681-6163
• Email: Email Utility Billing

Portland General Electric (PGE) Assistance Resources

Income-Qualified Bill Discount

PGE Customers may qualify to receive a monthly discount of up to 60% on energy use. This is in addition to assistance you may receive from other agencies.

• Visit the PGE Bill Discount webpage to learn more and apply online
  
  
• Call 503-228-6322 to get help from a PGE Customer Service Advisor

Payment Plans

PGE can help you pay your bill over an extended period instead of all at once. 

• Call 503-228-6322 or 800-542-8818

Request More Time or Change Your Monthly Due Date

To request a PGE payment extension or change the day your bill is due each month:

• Log in to your PGE account to request an extension online
  
  
• Call 503-228-6322

NW Natural Income-Qualified Bill Discount

NW Natural customers may qualify to save 15% to 40% on monthly gas bills. 

• Visit the NW Natural Bill Discount webpage to apply online

Energy & Natural Gas Assistance through Community Action

Including Oregon Energy Assistance Program, United States Low-Income Home Energy Assistance Program, and Oregon Energy Fund

• Complete the online application on the Community Action website
• Visit PGE's Energy Assistance Programs webpage to learn more about these programs

Income-qualified households may be eligible for a 75% discount on standard garbage & recycling collection rates through the City of Hillsboro & Community Action. 

• Visit our Garbage & Recycling webpage for more information.
  
  
• Complete the online application on the Community Action website.

Water Efficiency Rebates - City of Hillsboro

Receive a rebate and save water when you purchase these appliances: 

• Energy Star Washing Machine
• High-Efficiency Toilet
• Smart Water Meter
• WaterSense Weather-Based Irrigation Controler

Visit our Water Efficiency Rebates webpage to learn more.

Home Water Audit - City of Hillsboro

Hillsboro Water will review your indoor and outdoor water use, pinpoint leaks, and recommend easy ways to cut your usage by as much as 30%. 

• Visit our Home Water Audit webpage to learn more and schedule an appointment.

Conservation & Sustainability: Tips & Tricks

Visit our Water Conservation & Sustainability webpage to find tips & tricks on saving water inside and outside of your home, including:

• A weekly lawn watering guide
• Water use calculator
• Tree care advice
• Sustainable gardening tips
• Pipe winterization instructions
• And more

Get a New Water Heater — City of Hillsboro

Income-qualified homeowners and renters in Hillsboro may be eligible to receive a new energy efficient water heater. 

• Visit our Energy Efficiency Grant webpage to learn more.

Housing Rehabilitation Program - City of Hillsboro

Homeowners & renters that meet low to moderate income guidelines may receive up to $15,000 for weatherization through our Housing Rehabilitation Program. Call 503-846-8897 to apply.

Energy Trust of Oregon

Energy Trust helps renters and homeowners save energy & money,  protect the environment, and be comfortable they live. Find cash incentives, solar power bids and rebates, and do-it-yourself tips. 

Home Weatherization & Energy Conservation - State of Oregon & Community Action

Income-qualified Washington County residents may be eligible for free weatherization assistance to improve the efficiency, safety, comfort and durability their home.

• Visit the Community Action Energy Conservation webpage to learn more and request an application.

Community Energy Project

Community Energy Project provides free in-home repair and energy efficiency upgrades to income qualified community members who own their homes.

Home Energy Score Program — City of Hillsboro

Homeowners can request an energy efficiency assessment and learn the best ways to save energy whether or not they are selling their home. 

• Visit our Home Energy Score webpage to learn more and schedule an assessment.

Wood Stove Exchange Program - Washington County

Receive rebates of $1,500 to $4,000 when you replace your old wood stove or insert with a new stove, insert, or other heating system. Based on income, some households may qualify for a full-cost replacement.

• Visit Washington County's Wood Stove Exchange webpage to learn more & apply.

With Bridge from HiLight, qualifying households get convenient and reliable high-speed internet service for just $10 per month.

• 1 gigabit (Gb) internet service 
• Free installation & WiFi Management

You qualify if your total household income is below 185% of the federal poverty limit OR if you receive other benefits like SNAP or OHP. 

Visit our HiLight Bridge webpage for more information.

Customers with HiLight Bridge internet may also qualify for to receive:

• A laptop computer with Windows
• Microsoft Office 2021: Home & Student licensing
• Technical support

Visit our HiLight Bridge program webpage to learn more.

Income-qualified households may qualify for Oregon Lifeline discounts on your phone bill, cell phone service, and high-speed internet services.

• Visit the Oregon Public Utility Commission website to determine if you qualify.

WorkSource Oregon

Whether you’ve been laid off, want a career change, or are looking for your first job, WorkSource has the resources to help you take that next step.  All services are free.

Jobs at the City of Hillsboro

From police officers to lifeguards, engineers to computer specialists, seasonal & part-time positions to lifelong careers, there's a role for you at the City of Hillsboro.

Check out our Career Pathways webpage to find internships and information on our Job Training Opportunity Program.

Hillsboro Makes — City of Hillsboro

Careers in advanced manufacturing are easy to access and open to all who are willing to learn and ready to work. Find opportunities to build a better life through training & apprenticeships that help you succeed. 

Centro de Prosperidad Economic Development — Centro Cultural

Want to start a small business? Need a quick job to pay upcoming bills? Are you ready to leap into a career, but don't know where to start? Centro Cultural's Prosperidad program can help. 

Unemployment insurance provides money to people who have lost their jobs or have had their hours reduced through no fault of their own. Anyone who is authorized to work in the U.S. may be eligible for unemployment benefits. It is not a type of public assistance or public charge.

• Learn how to apply for unemployment benefits
  
  
• File an unemployment claim online
  
  
• Call 1-877-345-3484 to file a claim by phone. Language interpretation is available.

All workers in Oregon have rights that protect you from being taken advantage of or discriminated against. Laws set the minimum wage, protect breaks, give you overtime pay, provide sick time, and more.

Visit the Oregon Bureau of Labor & Industries website to learn more about your rights at work, file a complaint, or ask a question.

Washington County Public Health

Call the Washington County Health Care Resource Line at 503-846-8851 for help finding services to meet your needs. Your local school-based health center is another good resource for health care services.

Visit Washington County's Clinic Information webpage to find local clinics and more resources.

Local Clinics

Neighborhood Health Center

Offers sliding fee scale services based on income. However, no patient will be turned away due to inability to pay.

Virginia Garcia Memorial Health Center

Services are provided on a sliding scale based on income.

Planned Parenthood Columbia Willamette

Provides reproductive, family planning, and sexual health care to people of all genders. Services are charged on a sliding fee scale, based on your household income and funding programs may help pay for your visit.

Cascade AIDS Project

Provides no-cost testing for people of all genders who may be at risk for sexually transmitted infections (STIs).

Oregon Health Plan (OHP) - State of Oregon

People of any age or immigration status may be eligible for Oregon Health Plan benefits that cover medical, dental, prescription, mental health, and addiction services. 

• See if you qualify for Oregon Health Plan
  
  
• Apply for the Oregon Health Plan

Health Coverage Options in Oregon — State of Oregon

Visit the Oregon Health Care website to explore your coverage and saving options.

Medicare Help — State of Oregon

Get Medicare help on the Senior Health Insurance Benefits Assistance website.

Hawthorn Walk-In Center - Washington County 

If you need support right away for a mental health concern or substance use disorder, the Hawthorn Walk-In Center may be able to help.

Individuals who need help are encouraged to call the Washington County Crisis Line at 503-291-9111 before going to Hawthorn. The line is answered 24 hours a day by trained professionals who can help decide the best option for care. 

There is no out-of-pocket cost for seeking help at the center. If you have insurance, the center may bill your insurance. If you are uninsured, there is no cost.

Crisis Lines

Oregon Youth Line

• Call 877-968-8491
• Text teen2teen to 839863

Veterans Crisis Line

• Call 988, press 1 for support specific to veterans

Senior Loneliness Line

• Call 503-200-1633 or 1-800-282-7035

Military Helpline

• Call 1-888-457-4838

If you or a loved one is struggling with mental health symptoms, help is available. Where you get help will depend on your insurance coverage and your needs.

If you have insurance, call your plan. Ask for a referral to mental health services.

Free care is available if you have no insurance and qualify. 

• Visit Washington County's Mental Health Services webpage.
  
  
• Call 503-846-4528 to reach Washington County's Behavioral Health Support Team.

When you want to stop, but can't seem to stop, help is available to help you or a loved one stop using substances or gambling. 

Free substance use and addiction treatment and resources are available to anyone who resides in Washington County.

• Call 503-846-4528 to get help connecting to services through Washington County
  
  
• Visit Washington County's Addictions Services webpage. 
  
  
• Find free substance use treatment and resources on Washington County's Behavioral Health Resource Network webpage.

• Alcohol & Drug Helpline: 1-800-923-4357

If you suspect someone may be experiencing an overdose, call 911. 

Visit the Prevent Drug Overdose website for:

• Signs of an overdose & how to help
• Naloxone (Narcan) information:
  • Where to get it
  • How to administer it
  • Why carrying it can save lives
• How to prevent overdose if you use drugs

Domestic violence can happen to anyone. Please do not hesitate to call local resources for help. It could be the most important call you make for you and your family.

Domestic Violence Response Team - City of Hillsboro

We provide 24-hour on-scene crisis intervention & emergency services and ongoing support for domestic violence, sexual assault, teen dating violence, and stalking through our Domestic Violence Response Team.

• Phone: Call 503-681-6175 to speak with a Domestic Violence Advocate.
  You are not required to file a police report in order to speak to an advocate. Advocates working with Hillsboro Police Department are not law enforcement officers.
  
  
• Web: Domestic Violence Response Team

Family Justice Center of Washington County

Offers safety, healing, and hope to anyone impacted by violence & abuse. Services include drop-in childcare, a pantry, kitchen, and showers, legal assistance, help with protection orders, and more.

• Web: Family Justice Center of Washington County
• Phone: 503-430-8300
• Walk-in Hours: 
  Monday, through Friday, 8:30 to 4 pm
  735 SW 18th Ave, Suite 100, Beaverton

Domestic Violence Resource Center

Provides counseling, safety planning, confidential shelter, transitional housing, and more.

• 24-Hour Crisis Line: 503-469-8620
• Web: Domestic Violence Resource Center
• Address: 735 SW 18th Ave, Suite 100, Beaverton

Culturally-Specific Domestic Violence Resources

Immigrant and Refugee Community Organization (IRCO)

• Phone: 503-234-1541 

Native American Youth and Family Center (NAYA)

• Phone:  503-288-8177

Project UNICA: Latino domestic violence phone line

• Phone: 503-232-4448

Russian Oregon Social Services

• Phone: 503-777-3437

The City of Hillsboro has a pivotal role in creating a sense of belonging for all people.

Find bystander intervention tips and information on our commitment to equity on our Diversity, Equity, and Inclusion webpage.

Call the Oregon Report & Support Hotline

Phone: 1-844-924-BIAS or 1-844-924-2427

Trauma-informed operators are standing by 9 am to 5 pm Pacific time, Monday through Friday. Interpretation is available in over 240 languages and all Relay calls are accepted.

Web: Report a hate or bias incident online.

Oregon Child Abuse Hotline

•  Phone: 1-855-503-SAFE (7233)

Adelante Mujeres

Arab American Cultural Center of Oregon

Asian Pacific American Network of Oregon (APANO)

Centro Cultural

Coalition of Communities of Color

Imagine Black

Imani Center

Immigrant and Refugee Community Organization (IRCO)

Native American Youth and Family Center (NAYA)

Unite Oregon Washington County Chapter

Urban League of Portland

Women Enabled International

Westside Queer Resource Center

To find more local community organizations, please contact our Community Engagement Manager.

Western Washington County community members can access free conflict resolution services as well as conflict resolution and nonviolent communication trainings through the City of Hillsboro Mediation Program.

Organizers of public cultural festivals & celebrations in Hillsboro may apply for equipment lending, financial support, and waivers for use of outdoor City spaces and the Walters Cultural Arts Center. Find more information on our Outdoor Rentals page under Special Event Permits.

Oregon Department of Veterans' Affairs

Resources, connections to benefits, email newsletters, free publications, and more are available to Oregon Veterans, family members, and caregivers.

• Web: Oregon Department of Veteran's Affairs (ODVA)
• Resources Page: ODVA Resources
  
• Home Loans: Oregon Veteran Home Loans
• Phone: 800-692-9666 or 503-373-2085

Washington County Veteran Services

Veteran Service Officers help Veterans and their families apply for federal benefits and navigate federal claims processes.

• Web: Veteran Services
• Phone: 503-846-3060
• Address: 5240 NE Elam Young Parkway, Suite 300, Hillsboro

U.S. Department of Veterans Affairs (VA)

VA offers benefits that can help Veterans buy, retain, or modify a home, earn a degree, start a career, stay healthy, and do much more in life after the military.

• Web: U.S. Department of Veterans Affairs
• 24/7 Information Line: 800-698-2411 (select zero for interpretation)
• TTY: 711
• More ways to contact VA