The City will support residents and businesses during the Connecting Hillsboro Address Project and the Alley Naming Project by implementing the following processes:

• The City will send address-change notification letters to Hillsboro residents and businesses. The letters will serve as official documentation of the effective date of the change, which some utilities and services may require from account holders.
• Both old and new residential addresses will be valid during a "transition period" of one year.
• Business addresses changing as part of the Alley Naming Project will have a one-year transition period.
• Business addresses changing as part of the Connecting Hillsboro Address Project will have a two-year transition period.  
• For addresses changing as part of the Connecting Hillsboro Address Project, the City will install and maintain dual street signs — with both the old and new street names — during the transition period.

If your address is changing, you will receive a notification letter from the City of Hillsboro.

1. If you own the property, you need to call the Washington County Assessment & Taxation office at 503-846-8741 to update your mailing address.
2. In addition, you'll want to notify anyone who sends you mail, just like when you move.
   Here are a few examples:
• Your bank or credit union
• Oregon Department of Motor Vehicles
• Oregon Voter Registration
• Northwest Natural
• Portland General Electric
• Tualatin Valley Water District
  
• Your internet provider

The updates may take some time, so please follow up with your service providers after a few months to make sure they have your new address.

Please Note: You do not need to file a change of address form with the United States Postal Service (USPS) — the City notified USPS on the effective date of your address change.

3. Use your new address immediately after the effective date listed in your notification letter. We recommend using up any existing address labels, letterhead, or business cards during the transition period and ordering supplies with your new address.
4. If your house or building number changes, we recommend installing the new numbers shortly after you receive your notification letter.

For questions about using your new address, please call the City of Hillsboro Planning Division at 503-681-6153.

How does this change help City of Hillsboro emergency responders?

Emergency responders have cited potential confusion and delays caused by finding residences located on unnamed alleys and navigating the mixture of City-based and County-based street addresses. The Connecting Hillsboro Address Project and Alley Naming Project help improve emergency response times by making addresses more consistent.

When would emergency service providers begin to use the new addresses?

As of the effective date of the new address, 911 call takers will see your new address if you call from a landline in your home. If you use a VoIP service like Vonage, you will need to contact your service provider to update your address.

Both old and new residential addresses will be included on the 911 map for one year after your new address becomes effective. Nonresidential addresses will be included on the 911 map for two years.

However, use your new address when calling 911, and for consistency, adopt your new address as soon as it becomes effective.

When will Google Maps, Mapquest, and other GPS be updated?

The City of Hillsboro sends address updates to online map services, like Google Maps and Garmin, every quarter. Organizations that manage those map services implement the updates on their own schedules, so it may take several months for you to see a new address in an online map.

97006 is my ZIP code. Do I use Beaverton or Hillsboro as the city in my mailing address?

USPS recognizes both Beaverton and Hillsboro within the 97006 ZIP code. If you live within Hillsboro city limits, then Hillsboro is the preferred city to use in your mailing address. However, because of the way USPS coordinates mail delivery for the 97006 ZIP code, you may still receive mail that lists your new address with Beaverton as the city.

If you are having issues with receiving mail in the 97006 ZIP code, please contact the post office on NE Aloclek Drive at 503-614-9516.

Why is the City moving forward with the address projects now?

The City of Hillsboro’s population is projected to increase to 116,000 residents by 2035, and employment is projected to grow to 103,000. Taking action now, rather than delaying, will help to ensure that the change affects as few residents and businesses as possible.

For accessibility assistance with the documents below, please call 503-681-6100.

July 2018

The City of Hillsboro's internal Address Committee first discussed issues associated with unnamed alleys. Since then, the Committee has discussed the topic at length and determined the Alley Naming Project is necessary.

September and October 2019

The Address Committee was made aware of two incidents where City of Hillsboro emergency responders were delayed in responding to emergency calls due to the current alley naming system. 

November 5, 2019

A community member testified at a City Council Meeting and made the Council aware of her family’s concerns about not having a named alley adjacent to their property. The community member and her family were directly impacted by delayed emergency response due to confusion surrounding their home address.

October 20, 2020

The City Council approved the Planning Division's request to hold a public hearing on November 17, 2020 to assign legal names to 50 unnamed public alleys and 101 unnamed private alleys in Hillsboro through an Official Street Name Change.

• Read the October 20, 2020 Staff Report.

October 27, 2020

The Public Hearing Notice for Case File SN-001-20 Alley Naming Project was posted to the City of Hillsboro website and mailed to residential and business addresses who will be affected by the project and adjacent property owners.

• Read the October 27 Alley Naming Project Public Notice.

The Public Notice invites all interested persons to be heard concerning the Alley Naming Project proposal. Please see the Public Hearing and Testimony section below for instructions on how to join the public hearing, provide written testimony, or pre-register to speak.

November 10, 2020 at 8 am

Deadline to submit written testimony for the November 17 Public Hearing. 

November 10, 2020 at 4 pm

 An updated Staff Report for the November 17, 2020 public hearing was made available on this webpage.

• Read the November 5, 2020 Staff Report

November 17, 2020 at 6 pm

A public hearing was held before the City Council via Zoom. The City Council voted on November 17, 2020 to continue the public hearing during the December 1, 2020 City Council Meeting. 

• Read the November 17, 2020 Supplemental Staff Report

November 25, 2020 at 5 pm

Meeting materials for December 1 were published on our Agenda Management Portal at 5 pm. 

• Read the December 1 City Council Meeting agenda packet on our Agenda Management Portal. 

December 1, 2020

• 8 am: Deadline to submit written testimony for the December 1, 2020 public hearing.
• 5 pm: Deadline to register to speak during the public hearing.
• 6 pm: A public hearing was held before the City Council via Zoom. The City Council closed the public hearing and motioned to continue their discussion during the December 15 City Council Meeting. 

December 15, 2020

The City Council continued their consideration and passed Resolution 2700: SN-001-20 Alley Naming Project during their regular meeting.

• Read Resolution 2700.

March 16, 2021

City Council passed Resolution 2718: SN-001-21 Alley Naming Project Historic Orenco during their regular meeting.

• Read Resolution 2718.

July 20, 2021

City Council passed Resolution 2740: SN-003-21 Alley Naming Project Step 3 during their regular meeting.

• Read Resolution 2740. 

Why is my street name or address changing as part of the Alley Naming Project?

While alleys have been named for internal City purposes — tracking of maintenance, for example — these alley names have not been legally adopted by the City Council pursuant to Hillsboro Municipal Code (HMC) Section 9.24. 

Naming alleys not only streamlines internal processes, but also clarifies exact addresses for residences that have primary access from an alley, such as accessory dwelling units (ADUs). Emergency responders have cited potential confusion and delays caused by the unnamed alleys.

Will my apartment number or suite number also change as part of the Alley Naming Project?

Some properties will receive all new addresses, and some multi-family residences will maintain their apartment number.

Am I able to suggest a name for the alley where my property is located?

In order to quickly ensure the safety of our residents and visitors by ensuring swift emergency response, the City of Hillsboro is expediting this project to be completed as soon as possible and is unable to consider name suggestions from community members.

The City is implementing the project in phases. Using the phase number from your notification letter, check below to confirm the date when your transition period will end. Your new address must be in full use by the end of the transition period.

If you don't know your phase number, please call the City of Hillsboro Planning Division at 503-681-6153 or view the Connecting Hillsboro Address Implementation Schedule. 

Please Note: As of January 15, 2019, the City has added a six-month grace period to the business transition end date for each phase to allow for street sign removal.

Why is my street name or address changing as part of the Connecting Hillsboro Address Project? 

Most properties in the City of Hillsboro are addressed based on the City grid, which originates at 1st Avenue and Main Street in Downtown Hillsboro. However, some property addresses are based on the Washington County grid.

In 2000, Hillsboro community members voiced their desire for a uniform addressing system in the Hillsboro 2020 Vision & Action Plan, now known as the Hillsboro 2035 Community Plan. The Plan calls for a Hillsboro-based address for every home and business within City boundaries. 

Additionally, emergency responders have cited potential confusion and delays caused by the mix of City-based and County-based street addresses.

Why does the City of Hillsboro use its own address grid, instead of the grid for Washington County or Portland? 

In the 1980s, City leaders determined Hillsboro’s distance from Portland made it logical to continue implementing the City of Hillsboro grid. Today, City policy recognizes that the continued implementation of the City grid is safer and more efficient than using multiple addressing grids. 

At the start of the Connecting Hillsboro Address Project in January 2015, approximately 44,000 Hillsboro home and business addresses were based on the City of Hillsboro grid, and 11,000 were based on the County grid.

How were Connecting Hillsboro Address Project street name changes determined?

Generally, north-south streets that are numbered, such as NW 215th Avenue, are changing to numbers that align with the distance from 1st Avenue in Downtown Hillsboro. East-west named streets, such as NW Evergreen Parkway, will retain their names. However, the street directionals may change. For example, NW Evergreen Parkway may become NE Evergreen Parkway.

Additionally, some address numbers will switch from a County address to a City of Hillsboro address. In a few instances, streets will be renamed in anticipation of future road connections and/or realignments.

Will my apartment number or suite number also change due to the Connecting Hillsboro Address Project?

Property owners assign numbers to apartments and suites, with support and direction from the City. Your apartment or suite number will stay the same unless the property owner chooses to change it.